Terms & Conditions of Sale
Terms & Conditions of Sale
We deliver by the FULL box to certain states within Australia.
Delivery Information
Due to quarantine regulations we are unable to offer ‘plants online’ to WA, TAS and NT.
Your plants will leave the nursery in perfect condition and secure within an up-right, custom box.
Delivery is performed by a 3rd party freight company who are aware of the requirements for plant transport and delivery.
Delivery will take 2-7 days depending on the destination.
If you live in the more remote areas of NSW and QLD you may like to consider having your plants delivered to a larger regional town. This may decrease delivery time by a few days.
Plants will be dispatched promptly and early in the week to avoid weekend delays.
Your plants will be delivered by APD.
To ensure our plant quality it may be necessary to delay dispatch during HOT weather.
This service is not available during Summer.
Please WATER your plants on arrival.
DELIVERY TERMS
Protea World will not be responsible for undelivered plants if the address provided by the customer is incorrect or insubstantial.
Due to bio-security reasons we are unable to accept returned plants – please choose your plants carefully.
If you have received an incorrect or damaged plant please complete this form immediately.